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2:15 Provide Printing Options

Relative Importance:

Relative Importance rating of 3 out of 5

Strength of Evidence:

Strength of Evidence rating of 2 out of 5

Document Type: Guideline


Topic:

General User Experience


Guideline:

Provide a link to printable and downloadable document versions.


Comments:

Many users prefer to read text from a paper copy of a document. Paper allows users to take notes, highlight ideas, follow presentations, and save information that may be difficult to find at a later time.


Sources:

  • Detweiler, M.C. & Omanson, R.C. (1996). Ameritech Web Page User Interface Standards and Design Guidelines. Ameritech (now SBC).
  • Levine, R. (1996). Guide to Web Style. Sun Microsystems.
  • Lynch, P.J. & Horton, S. (2002). Web Style Guide (2nd Edition). New Haven, CO: Yale University Press. Retrieved November 2005, from http://www.webstyleguide.com/index.html?/contents.html
  • Nielsen, J. (1997e, December). Changes in Web usability since 1994. Retrieved November 2005, from http://www.useit.com/alertbox/9712a.html.

Good Example:

The 'Print Friendly' link opens a new browser window that allows the user to choose the sections of the document they wish to print. This is particularly useful for long documents, where users may only be interested in a particular section.

02_15_good_example1

02_15_good_example2