2:15 Provide Printing Options

3 out of 5
2 out of 5
Topic: General User Experience
Guideline: Provide a link to printable and downloadable document versions.
Comments: Many users prefer to read text from a paper copy of a document. Paper allows users to take notes, highlight ideas, follow presentations, and save information that may be difficult to find at a later time.
  • Lynch, P.J. & Horton, S. (2002). Web Style Guide (2nd Edition). New Haven, CO: Yale University Press. Retrieved November 2005, from http://www.webstyleguide.com/index.html?/contents.html
  • Nielsen, J. (1997e, December). Changes in Web usability since 1994. Retrieved November 2005, from http://www.useit.com/alertbox/9712a.html.
  • Detweiler, M.C. & Omanson, R.C. (1996). Ameritech Web Page User Interface Standards and Design Guidelines. Ameritech (now SBC).
  • Levine, R. (1996). Guide to Web Style. Sun Microsystems.

Good Example:
The 'Print Friendly' link opens a new browser window that allows the user to choose the sections of the document they wish to print. This is particularly useful for long documents, where users may only be interested in a particular section.