2:15 Provide Printing Options
Strength of Evidence:
Document Type: Guideline
General User Experience
Provide a link to printable and downloadable document versions.
Many users prefer to read text from a paper copy of a document. Paper allows users to take notes, highlight ideas, follow presentations, and save information that may be difficult to find at a later time.
Detweiler, M.C. & Omanson, R.C. (1996). Ameritech Web Page User Interface Standards and Design Guidelines. Ameritech (now SBC).
Levine, R. (1996). Guide to Web Style. Sun Microsystems.
Lynch, P.J. & Horton, S. (2002). Web Style Guide (2nd Edition). New Haven, CO: Yale University Press. Retrieved November 2005, from http://www.webstyleguide.com/index.html?/contents.html.
Nielsen, J. (1997e, December). Changes in Web usability since 1994. Retrieved November 2005, from http://www.useit.com/alertbox/9712a.html.